Privacy policy

Controller

Nikolas Németh, Tekovský Hrádok 67, 935 51 Tekovský Hrádok, Slovakia. Company ID (IČO): 37426711, tax ID (DIČ): SK1044780451. Contact: info@ocista.sk, +421 918 813 359.

What we collect

From the forms: your name, email, phone (if you give it), dates, number of guests and your message. We do not ask for health data.

What we use it for

To reply to your enquiry and prepare an offer (steps taken before entering into a contract, Article 6(1)(b) GDPR). If you book, we use the data to arrange your stay and issue an invoice (legal obligation).

How long we keep it

Only as long as necessary. If your enquiry does not lead to a booking, we delete it as soon as it has been dealt with. If you book, we keep your contact details for the duration of your stay and keep invoices for as long as Slovak accounting and tax law requires.

Who has access

Only us. The website, the enquiry database and our email run on servers of WebSupport s.r.o. (Bratislava), which processes the data on our behalf. We do not sell your data or share it for marketing.

Analytics

With your consent in the cookie bar, we use Google Analytics (Google Ireland Limited) to see which pages guests read. Google Analytics 4 does not store IP addresses. Without consent nothing is measured. You can change your consent at any time via Cookie settings in the footer.

Your rights

You have the right to access, correct and erase your data, to restrict processing and to object. Just write to us at info@ocista.sk. You can lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.